Front Desk Management
Improving the patient experience
Med Bridge front desk management is guided by a skilled medical management team and integrated clinical technology that helps medical practices increase patient satisfaction and experience.
Insurance Eligibility
Our first step before scheduling a patient's appointment is to verify their insurance eligibility, which ensures that no claims will be denied or rejected.
Patient Calls
Our front desk professionals make sure every single call or message will be answered on the same day whether it be an appointment or any questions.
Appointment Confirmation
Our appointment reminder team ensures every patient is notified before the visit date.
Patient Follow-Up Visits
We keep a record of every patient in a systematic and professional way to make sure follow up visits are on time.
Patient Payment Collection
Our patient payment team ensures front desk staff know the remaining payments of patients at the time of visit, while also calling patients for reminders on remaining payments.
Surveys and feedback
We collect valuable feedback by listening to patients’ problems and resolving their issues.
Monthly Reports
Our monthly reports provide valuable information on everything from patient visits to revenue collection.
Audit and Compliance
We regularly audit front desk, billing, and all other departments to guarantee HIPAA compliance and the efficient execution of activities.
Start your free trial today!
Med Bridge is not software dependent, our team of experts are convenient with every software and tool so lets start a trial to show you how experts work. We are available around the clock to answer your questions.